Privacy policy

Last modified: 13 April 2015

This privacy policy sets out how Lentech uses and protects any information that you give us when you use our services. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy policy.

What we collect

We may collect information about you and how you use our products. We collect any information that you give to us such as when you create a Lentech account and fill out personal information or when you make a comment on one of our products. There's a variety of information that you can give us such as name, date of birth, address, location, email and preferences to name a few. We will only ask you for information if we believe it will enhance your experience. We also collect information which we gather from your usage of our products such as logging your IP address when you make a post.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service. We will use the information for internal record keeping and may use it to improve our products.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

All passwords and other sensitive data stored are encrypted using modern practices and techniques. We never store your password in plain-text or send it to you in a an email.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

We will not sell, distribute or lease your personal information to third parties unless we have your explicit permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please contact us including your email address and account username.

If you believe that any information we are holding on you is incorrect or incomplete, please change it using the appropriate settings page. If there is however no way to change the information yourself; contact us as soon as possible and we'll promptly correct any information found to be incorrect.

How we use cookies

A cookie is a small file which is stored onto your computer by the web browser. The cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better experience by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting them. Such sites are not governed by this privacy policy. You should exercise caution and look at the privacy policy applicable to the website in question.